Sunday 8 June 2008

Chunking Express



This is a long and sweeping post covering Asia and Creativity and Survival. There's no way I am even close to being completely right and there will be gaps, mistakes and contradictions and could easily go on for much longer, but I think I've connected enough of the dots to write this down rather than endlessly repeat what I've been asked about through umpteen Skype/Coffee Shop/Phone conversations around the world even though it was a pleasure to do it one more time for my good man Mark in the early hours of Saturday morning (It was closer to 3 AM Mark, I lost track of time!)

I'm a committed environmentalist, green marketeer, sustainable energy man and yesterday, as promised, offered free B2B marketing consultancy to a Chairwoman I met on Friday night at a swanky hotel bar, who is trying to raise funds on AIM for biomass fuel resource development in China. So cut me some slack on buying this unecessary phone because it is now the stimulus for a long overdue post that I started with Quantity not Quality back here.


OK, so the phone is pictured above. I first saw one owned by the manager of a stall in a Xidan shopping mall that does those funky T Shirts with twisted slogans I love so much. She was kind enough to answer my questions about where to get one, although they were no longer available, and finally Gustavo emailed to let me know he'd spotted them at Silk Street Market.

I have no real desperate need for a secondary phone except as a backup, but here's the skinny. Its shaped in the style of those first 1985 models called the Motorola DynaTAC, only a lot smaller and it is in my opinion, the definitive ironic style accessory. But lets talk facts. It comes with some more stuff than the original despite being a fraction of the original size:

Extra Memory Card
Stylus operated PDA
Bluetooth
FM Radio
Two Batteries
Media Player
Camera
Sound Recorder
Video

and....... most importantly; a SOLAR PANEL on the rear for charging the battery, meaning I leave it in the sunshine and she's good to go. Oh yeah, and it carries two SIM cards so I can have a double life which is perfect because even though I turned down those alarmingly low paid but discrete approaches by people who insisted on being implicit and not explicit about what branch of government they worked for all those years ago, this phone has a telescopic detachable zoom lens so I can observe Al Qaida operatives long before they spot me, and way after they were called the Mujahedeen and funded by "The American Dream" to win the cold war that was also won by outspending the Soviets on Nukes instead of funding guerrilla fighters who wanted to protect their religion and culture. I digress but check the telescopic lens out.


Freaking neat huh?... Back to the point. Asia, and China specifically is staggeringly good at duplication, imitation, reproduction, cloning and replication. I don't mean that pejoratively at all, except that in general it appears very few give a fuck about the environment, but it's not like any fool can do it either. For a start, it takes an entrepreneurial mindset, lots of financial resource, the expertise to duplicate the latest technology, reorganise an existing manufacturing process, disrupt the in-process inventory model (which is a LOT of work), reconfigure supply side distribution management and believe it or not, try and do some marketing.

So even though Asia is brimming with the sort of creative output that humans all round the world are good at when given the right environment, the reality of the region and China specifically is that it does the industrially unprecedented, through scale and volumetrics, plus a monoculture that pretty much insists on a uniformity of mindset and collective action rather than the pluralism and creative tension of the Western model kicked off by ideas from Empedocles and Democritus. China is still closer to the pre-Socratic Eleatics in thinking and while I generally embrace all cultural idiosyncrasies I believe China should think very very seriously about how to embrace pluralism and how to work it together with collective endeavour outside of the neoliberal capitalist model for reasons I'll round up on once I've dusted off creativity.

Now there plenty of exceptions outside of China, of brilliant creative marketing executions. There are however insufficient Pan-Asian successful branding case studies to conclude that out of a few billion people in the Far East, only a handful have figured out how to build on their strengths rather than embrace the reality of not being innovation leaders. Lets list them. Singapore Airlines (had it, lost it), Sony (erratic), Honda (W+K London) erm Samsung/Epson/Panasonic/Asus et al (yawn) and shall we say that'll be the Daewoo? Because when I worked in London at HHCL, no creative could ever deliver a pun as an idea. Oh and by the way Hello Kitty is Asia's third strongest brand.

So back to the product because that is where Asia knows how to rock-it from a manufacturing, pricing and distribution angle. The phone above is a 3rd millenium mashup and I love its solar panel credentials (it's no toy feature) but there is nothing in it that was invented outside of an occidental environment. Hat tip to Charlie Gower for his post that highlighted it was the Japanese at Sharp in 2001 who put a camera into the first popular cellphone. Digital photography though is rooted outside of the country that implemented it first successfully.

Charlie Gower is also one of the most creative idea driven people I know and memorably suggested at The Endurance in Soho, that mobile phones cameras need a small detachable light connected by wire, for taking decent night time shots. He's right too. Lighting is in the top three things for a good picture with composition and subject matter. A serious Asian brand will never do it first because it hasn't been done elsewhere. Sony. You make the best camera phones. What are you waiting for?

And there my friends is part of the challenge.

Whether its manufacturing or marketing by the time it comes to that old chestnut called creativity the absolutely last thing on a serious Asian brand's mind is taking a risk. Monoculture is all about being risk averse.

The marketing psychology over here is all too often 'If everyone is doing the same shit, then its more than likely to be working'. If I go out on a limb I'm risking the whole shebang for some marketing glory. Why on earth would I want to do that? The agencies are quite happy to go along with the illusion of creativity because the remuneration for getting a regular kicking from their clients is worth it. Senior management just shuffle the spreadsheet finance numbers and it's those lower down the food chain that are bullied the most anyway.

Now I could go into the reality that there isn't much need to stuff Asian ads with the usual superlatives of shiny white teeth and happy sterile family stereotypes. In real GDP growth economies here in Asia of say 7% and above all we have to do is bash people over the head with a monologue and make money. Repetition, increased sound volume, general aspirational lifestyle imagery and a million wasted hours talking bullshit about brand values, propositions, transactional analysis (just kidding), rational versus emotional, link testing, likability versus memorability and the rest of that old marketing bullshit that invariably settles on the word passion because of course the client and agency believe the brand is ALL about PASSION. Of course they do! It pays their fucking mortgages for Christ's sake.

How do we move on? If Asia and China specifically wants to move on to having the glorious aroma of a brand that performs above and beyond product specifications, there is plenty of fertile territory that deeper analysis of the DNA and marketing context offers. So often the really sticky stuff that is insanely interesting about Asian brands are the humble roots of the people who started them, the scalability, the risk taking, the commitment and the reasons they put on their spreadsheet marketeer heads on each morning. For their families and for their dreams. The power of dreams as we all know is quite something which is probably where I should begin to wrap up because the reality is that while I know great brands can be built here in Asia that can go global and attract a lot of customer love we are all facing a much larger problem than flogging the latest tech gadget. The economic model we are using is broken. It operates by extracting resources from the ground, converting it into products and then disposing of them at an exponentially faster rate because that is why technology controls us and not the other way round.

The imperative marketing challenge for Asia and China particular if you are listening because it all rests with you until the Indian demographics kick in is to charge more for less.

More ideas less stuff.

More cost less consumption

How do you do that?

You build proper brands that stand for something your families would be proud of and that means embracing the word creativity and innovation with a view to doing nothing less than rewiring our economies and the corporations so that we have something to pass on to the next generations.

Its really rather simple, and very very complex at the same time.

There's also a lot of thinking some of us are doing about why digital is more sensible for explosive growth populations and why analogue is probably a more intelligent use of resource for the rich folk.

Saturday 7 June 2008

Say it again

When I see citizen created content like this I begin to feel that part of the job of an agency 2 point something is to find an innovative brand association rather than write a brief for content.

Why not write a brief for the media companies to use it in such a way that people connect with the authenticity and creativity that is sprouting up on Youtube and elsewhere? This is probably heresy to the creative community, but in my view this piece of content is better than 90% of advertising. A creative media association would be way more effective.



Via Angus who consistently digs up kick ass digital on the net.

Friday 6 June 2008

Why Advertising Needs Its Head Examined


I was in Dubai earlier this week and had a terrific time. I'll be writing a post about it very shortly as there is a lot to share and a few assumptions that need clarification about this very cosmopolitan part of the world.



However, in the mean time it just struck me while departing through the airport that while it's all fine and good to have a decent monologue with customers beating our brand chests, the whole point about the 21st century marketing and Web 2.0/Digital dialogue is that if brands aren't able to shift into that dialogue mode when circumstances demand, then they end up losing so much of their effort.




Their credibility, their hard work, professionalism, vision and outlook. Everything is contextual (yes I know 'yawn') and if the only context that agencies can think of for their clients are rose coloured Ray Bans with duty free fragrance, then they are aggravating problems and pathologically avoiding the solution.


There is quite possibly nothing more patronising then seeing the output of 20th century marketing automatons delivering a monologue on the virtues of a brand when the reality is all too evident that agencies and marketing folk are a bunch of money grubbing air heads that don't know how to turn around a problem into an a golden opportunity.




As Rob says quite rightly, a customer complaint is a brilliant opportunity to create a brand advocate. I say a problem is when we really need to start talking to customers not just invading their social media/digital arena when it suits us.



All the time these poor folks were dealing with the reality of 3rd millennium air travel and the inevitable delays, a screen the size of three billiard tables above them was spouting forth the usual distorted advertising superlatives that are perfectly applicable when everything is ticketyboo (A Hindi expression "tikai babu," meaning "it's all right, sir.") but are a shameless example of why most marketing blows chunks big time, and why advertising specifically is seen as only slightly higher up the food chain than political rhetoric.


I absolutely love great advertising and I'm a great admirer of Emirates the airline, but if any brand or agency isn't talking about ways to open up a meaningful dialogue with their customers during the inevitable part of life when things don't go according to plan then very simply they are inevitably wasting money on advertising 1.0 and pissing off people with the sort of bad manners we reserve for bores at dinner parties that dominate the conversation with the sound of their own voice. I've got 20 ideas in my head how Emirates and Dubai could win over everyone of the carpet sleepers I saw that night but you can rest assured that filling that stadium screen with more chest beating 'hub of the world' content is way more important than getting some digital/web/advertising 2.0 solutions into the mix.

Making profits isn't as hard as it made out to be. Losing customer loyalty and the money that goes with it is even easier.


Tuesday 3 June 2008

Chanel

Ed just posted about Chanel and so I've got to get this off my chest. Chanel are kicking retail ass at the moment in so many ways that I can only describe as creative tumescence pour moi. 

I passed their flagship store in Bejing and pulled out the Canon to snap their window display. It's on another level and frankly I could write about just their shoes for a few hundred words. 

I realise that luxury is the opposite of a lot of values I espouse on this blog but never confuse true beauty and design genius with high bills.

Friday 30 May 2008

Why I've been quiet


Well primarily I've been flying , and I still have a little more to do although I'm hoping to squeak in another Tamil Nadu run if time permits (God I love India) but I'm also having difficulty accessing, posting and uploading pictures of my blog here in China.

I'm very aware that I've dipped out on some memes that came my way, not responded to a gazillion emails or interesting comments on my blog, and even failed to write some pieces I was asked to. There are naturally reasons for this and I anticipate things will be back to normal sometime in the beginning of June.

Tuesday 27 May 2008

Who do you want as the next U.S. President?


Some time back a very bright friend of mine who commits his formidable intellect to social entrepreneur projects came up with an idea that has been waiting for the internet to come of age. We all know that the decisions made in Washington D.C. (or is it Crawford Ranch now?) have an impact around the world that is disproportionate to the population of the U.S. vis a vis the rest of the world .

It's always been the case that the U.S. election is the only political show in town that counts, and for those U.S. residents who feel it's an exclusive affair to holders of U.S. citizenship well the rest of the world disagrees and I can assure you the last 7 years have been deplorable. We're not happy and it impacts directly on our live, and now here's your chance to be heard.

The good news is that the global community now has the opportunity to express who they wish to represent them in the next presidential election through the good work of Joey Baxter and his friend at Community Counts. So if you remember this post from some months back, the site has been built and is ready to rock and roll. Now is the time to sort out the year of the rat. The votes break down neatly by geographical location too which adds some relevancy to your choice of candidate.

Go here and make a point for a few seconds if you can.

Monday 26 May 2008

Web Features


Window cleaners at the Sheraton in Shanghai. Now if they were particularly obtuse Sony Pictures would be all over them with writs. Or if they were clever they would P.R the hell out of this. I understand the idea came from a brainstorm with the workers. Thus dismissing that solipsists debate to the refuse area where it belongs.

Via the excellent Shanghaiist.

Monday 12 May 2008

Brand Tags

One of my favourite communication bloggers, Noah from Naked in New York has developed the sort of simple Web 2.0 interface that has way more validity than a lot of expensive research. Its called Brand Tags and allows tag clouds to coallesce from text inputs by people such as ourselves. Go and have a play and while you're at it remember that if a brand is a collective hallucination then this particular emerging brand has an awful lot of 'collective' going for it.



I just remembered that Noah probably wrote what he needed to create this interface himself with the self taught PHP/MySQL explained in this post over here. He's very clever like that.

Thursday 8 May 2008

West to East

Coming back from Xidan on Monday riding my electric bike, I did some drive by filming of the North end of Tiananman Square from the Western to the Eastern part where I live by the forbidden city. It's a little wobbly as I'm a bit of a porkster at the moment and trying to keep my balance too. As you can see I nearly got taken out around 40 seconds in because those Audis are driven by government officials and need not stop for anyone (although they are largely well behaved). I filmed this because I wanted to convey how huge Tiananman Square is and give some feeling of the impending seat of power on the planet if it isn't already psychologically.

I've gone up and down, and round and round this area time and again because I live so close and to do so, is to take in what China is all about. You may notice there isn't a single piece of advertising and while its not as warm as Time Square or Trafalgar Square you can't help respecting its scale and solemnity. As we draw towards the end of the fundamentally erroneous (and by logic, morally wrong) adventure in neoliberal capitalism, all we have to hope for in the long run is that this power shifts towards goals that are good for the collective. Either way its a Chinese world.

Wednesday 7 May 2008

Monday 5 May 2008

Prove It

The best marketing clients in the world are those who are prepared to be brave. They balance their experience of what works historically against their judgment or instinct for what might work. In my experience they are highly demanding but are also the most rewarding to have.

I think we're living in quite profound times and not only for marketing communications, if anybody corners me privately on the implications and similarities of ubiquitous connections and say telepathy/extra sensory perception.

I don't believe the revolution will be twittered. I think it is being twittered and it's still early days yet. That doesn't mean the current slew of marketing automatons should rush to be prematurely involved and start interrupting peoples fun - That's not fast strategy that's dumb strategy, and a waste of carbon footprint between servers. It's a good idea to hang out with folk before you try and make money from them.

Why not try thinking of it differently? As Rob Alexander (I think) of JWT in London says 'We need to stop interrupting what people are interested in, and start being interesting'.

It's worth considering as Clay Shirky puts it: "Here comes everybody"

Then Charlie Leadbeater says: "In the past you were what you owned, Now you are what you share"

Let me paraphrase that "We are what we share"

I'm no longer surprised how excruciatingly dull marketing people can be. They used to hire their agencies to be interesting for them, but since they squeezed that equation to the lowest common denominator, it is now difficult to distinguish between the marketing department and their agencies. They're now frequently both dull and in all too many circumstances regrettably loathe each other. It's rare, particularly in Asia to hear 'I've got a brilliant client' from senior ad folk. Tell me if you believe I'm exaggerating or plain wrong, that's what the comments are for. If not, doesn't this suggest that it's time to change?

Interrupting content is the 20th century model for marketing communications and it still works to the extent that many people put their cognitive surplus into 'vegging-out' in front of the telly - Maybe they are the ones who work so hard executing, that they then have too little time exploring the internet to grasp what's going on. If I'm being charitable some of the most time pressured clients are too busy dealing with today to think about a very different tomorrow.

Do remember though that Hip Hop didn't start with the Record Labels. It started in the projects of New York and was home made. Its now the dominant music form globally. Because that number, who are chilling (or slumped) in front of the telly (and constantly ask me incredulously 'where do you get the time to blog?') are diminishing noticeably as the internet becomes more interesting. It's the clients who are smart and courageous enough to take a bet on the quantitatively unprovable yet instinctively worthwhile that are likely to be the new stars of tomorrow.

Here's 30 seconds of interesting content. I filmed it, edited it, added music and uploaded it all from my Nokia N95, as I was exploring my phone features. All the marketing folk have got to think about is how to facilitate that process or be part of the digital-content-topography for enjoying it without interrupting it, delaying it or annoying the much more demanding 21st century participant.

Disclaimer: I didn't take the dancers back to drink Cristal and dance around chrome poles like the air hostesses in Iron Man's corporate jet after.

I'm quite interesting enough thank you.


Untitled from Charles Frith on Vimeo.

And here's some proper content from TED if you're still paying attention.


Sunday 4 May 2008

Clay Shirky

Unfortunately Blip.tv is a website that is banned in China. But I've just had a chance to see the Clay Shirky video and it's worth a post if only to share.


Saturday 3 May 2008

What's your magic?

There was a time when this sort of solid gold presentation was only possible to people who ponied up 500 quid at a conference, but is now available through the generosity of folks like Iris and Contagious with their 'Under The Influence' talks (held reasonably enough in London pubs) and of course Iain Tate of Poke who are probably the hippest and thought leading digital agency in London. This is magic.

Friday 2 May 2008

Thursday 1 May 2008

Stephen King - JWT

Have you ever wondered what the father of 'Account Planning' looked and behaved like? I first heard of the existence of this video in JWT London's weekly meeting and recall Guy Murhpy's (JWT Global Planning Director) face lighting up at the description of 'hammers' as examples of product parity in utility.

I then saw it for the first time at the launch of
'A Master Class in Brand Planning' with Merry Baskin and Judith Lannon back in November, and was taken aback at how plannery Stephen King was. Which of course makes complete sense. Here we can see the enthusiasm for the abstract from way back in this marvelous clip that Guy has released and which also includes the remarkable Jeremy Bullmore who shared with me the inside story on that JWT clothing allowance that John Grant talked about over on Brand Tarot here. Jeremy told me in London before I came to Beijing that the allowance was a tax break and that it was a choice between a lawn mower or a clothing allowance and not as suspected an elitist perk for the Toffs. I think this is as good an example as it gets of confirmation bias, narrative fallacy, silent evidence, and epistemic arrogance which are all weaknesses that planners should be conscious of struggling against when forming conclusions.



The Economist

I need to call The Economist in London or Singapore by June 9th in preparation for a subsequent telephone call with the brilliant 'Nonsense'. I've found a little countdown widget from a really good new Web 2.0 site for the Lynx Effect that will help me remember (and you too if you need a widget to remember something).

The Forbidden City


I've yet to actually venture inside the Forbidden City despite living next door. I'm waiting for a crystal clear day and some swotting up on the history first I keep saying. However earlier this evening I was reading Rachel Clarke's excellent blog which I follow because she is doing grown up stuff on social media metrics as well as gaming and advertising too. Rachel posted about a Canon Eos/Rebel XT competition which is a camera I bought recently, and that I'm having a lot of enjoyment with. Anything that makes me look vaguely proficient is always welcome and this sucka sure takes care of me. Here's a little run round the Forbidden City walls on my lekky bike which I have reason to believe may resemble the Hoffmeister bear on a girly bike when I'm riding it!





Breaking News


Easily the biggest news of the year for Social Media in China is the just announced 430 million dollar investment by Oak Pacific Interactive for Xiaonei the Chinese Facebook. I posted just recently about China 2.0 over here, with inexpensive ways for brands to get involved with social media, but these guys have just thrown an incredible amount of money into this small start up despite a) the Social Media model is unproven in China b) a revenue model is yet to be harvested from that.
This is the equivalent of Google's purchase of Youtube in 2006

Whether this proves a sound investment or not (and its hard to see why a way to make it work wont be found) this is another example of the shift from interruptive messaging of the traditional monologue model of advertising to the dialog model we are seeing all round the world. Advertising may not be broken in developing economies as Russell points out quite correctly, but as long as the shift of eyeballs to computer screens continues it's possible that the massive passive is diminishing a lot quicker than us Asian planners may have first anticipated.

For a comprehensive and authoritive analysis check out Kaiser Kuo's blog post on Ogilvy's Digital Watch.

Tuesday 29 April 2008

Monday 28 April 2008

Paquita



Earlier this evening, the Ballet de l'Opera national de Paris danced a 'Paquita' for a predominantly Chinese crowd at the Beijing National Theatre for Performing Arts (The Egg). Quite astonishingly (to me) they played with the narrative on two notable occasions.

They were spectacular, fluid, and yet tight when it counted. Gutsy in a word.

At the end of the first act through a triangle shaped formation, the dancers hopped violently backwards and receeding back into the stage, with peaked caps, bathed in the deepest hues of revolutionary red, and saluting violently to the audience whose spontaneous applause they won through sheer bravery given the context of the protests by China against the French in the last few days that is bordering on rage and insanity.

For a brief few seconds, it was as if the French were saying to the overwhelmingly Beijing intellectual-elite audience plus a few oiks myself, "is this what you want?", "is this how you want France to be?", "jumping up and down every time China starts to wave a stick?" ...."haven't you, you of all people, had enough abuse of power?"

It was the most creative thing I have ever seen and I will never forget it.

Bravo!

如果你是学生 - If you are a student

如果你是学生,你是大学生,我个人建议,东西你爱买不买,但是不要上街,不要集会。
游行和集会是可以上瘾的。今天你可以打着爱国的旗号对外,明天你就可以打着爱国的旗号……,所以,你是得不到支持的,整个过程里你只能面对中国人 民和中国防暴警察,你连一根黄毛都看不见。不要发生无畏的伤亡。爱国主义不是免死金牌,爱国主义有时候反而送你一程。在和平年代的激进爱国者和偶像的粉丝 是没有区别的,但他们还不能选择偶像,所以势必更加疯狂。
以前我觉得煽动是政府的一个托词,现在我相信人真的是可以被轻易煽动的。当然,人不容易被煽动,但是人立志要做炮灰的时候,灰就容易被煽起来。不要把现在和五四相提并论,情况是完全完全不一样的。我们现在需要安定,暂时不要再有任何的篓子,不要出任何的乱子,这是无谓的。
复述一次,这不是出口,也没有出路,现在还不是时候,现在还不是时候。
我愿被你们说成是汉奸和走狗,只为告诉你们,保留你们的热情,拿出你们的温柔,接受不同的声音,现在还不是时候

If you are a student

If you are a student, a university student, I have a suggestion for you. If you like something, buy it; if you don't like something then don't buy it, but don't demonstrate on the streets.

Protests and rallies are addictive. Today you carry the flag of patriotism against the outside world, tomorrow you carry the flag of patriotism against...

So you won't get support. During the whole process, all you can do is face the Chinese people and the Chinese riot police. You won't even see one blonde hair [i.e. foreigners]. Don't let pointless injury or death happen. Patriotism is not a golden talisman that will protect you from dying. In fact patriotism can be the death of you.

In an era of peace, radical patriotism is no different from a fan's adoration of his idol. But because people don't choose the object of their patriotic love, it's bound to be ever crazier. Previously, I thought inciting the masses was just government rhetoric, a pretext, but now I realize that people can be stirred up rashly. Of course, it's not easy to incite people but when they are determined to be cannon fodder, it's easy for them to blow up. Don't equate the current situation with the May Fourth movement [when patriotic students protested the Versailles treaty in 1919].

May_Fourth.jpg
Student protest - May 4, 1919

The two situations are totally different. Right now what we need is stability. Don't cause disturbances or stir up trouble, it's pointless.

To repeat: that's not the way forward, now is not the time.

I am willing to be called a traitor or a running dog, if only to give you this message: hold back your passions and show a gentle face, accept different voices. It's not yet the time now.

by Han Han

Han Han (韩寒) is a novelist with a huge and dedicated fan base. He is also a racing driver and a blogger.

On his blog he has recently been discouraging his compatriots from getting too passionate about their patriotism. Here is a translation of a blog post he published on April 25

By way of the excellent Danwei

Sunday 27 April 2008

798


I paid a visit to the 798 'Art District' of Beijing on Friday for the 'Affordable Art Beijing' exhibition run by Tamsin Roberts of Red T Art.


The last time I was last in the area, it was for the Yen Countdown on New Years Eve. This time had a chance to walk about in the daylight and get a feel for the Bauhaus architecture and general post war 50's East German industrial influence.


Its pretty neat, in that way that only proper industry can do and the industrial estates of Basingstoke fail at miserably don't you think? Anyway here's some art.


I just liked the comical feel to these. We've been having a discussion on Facebook about art which could go on forever but I think good art should just send people up a bit as much as possible.


This one though in the green was just the right amount of sinister and beauty I like. I was really disappointed not to bag, it as it had been bought by the time I arrived, although I may be able to see the artist at his studio at some point.


I really loved this fading and aging Commie girl complete with pigtails from whatever revolution was being espoused at the time. She's just the wrong side of 50 and a little too old to be putting it about. Its the breasts and neckline that give it away. Brilliant.


Like most of the paintings this was part of a set and the eyes were amazing. Magnetic, hypnotic a little bit attractive, a little bit scary and very sexual.

Crouching Tiger Hidden Bacon

Bread in Asian shopping malls has an interesting positioning that is more like a dessert or indulgent snack. There are sandwich outlets but these mostly cater for Westerners or in some cases Asians who have lived or were educated abroad (a growing and highly influential population).

Easily the tastiest and best named bread snack in the world ever is the "Crouching Tiger Hidden Bacon" from Bread Talk here in Beijing. It costs 9 RMB (10 RMB to 1 Euro) and is most awesome.


I often like to buy one and drink one of their Yorkshire Tea lattes because even Northern Planner would crumble for a Yorkshire Tea latte if he hadn't had a single cuppa in months and months. Incidentally if any of you ever get round to reading Jeffrey Steingartens amazing book 'The man who ate everything' (and every planner should) you will discover that all taste is learned.

Thursday 24 April 2008

China Takes To Flash Mobbing


I think one of the first planning differences of opinion I had with another agency here in China was about an idea I had just presented to a client that the most useful ways a brand can get involved with their customers, particularly if digital channels are available, is to create community online (easy to initiate) and then push it offline (no better way to actualize) - as that's when the magic happens in my experience. I've been evangelizing about this for some time, probably too long now I think about it so sorry about that but new thinking shoots are peeping through.

I subsequently discovered from Sam's
China Internet Word of Mouth that there is a name for this activity in Chinese netizen culture and it's called Fubai FB for short or 腐败 in Chinese. The literal meaning of fubai is "corrupt." It comes from describing the act of corrupt officials freely spending to enjoy life. Within internet auto forums, the term has been appropriated to refer to the netizens spending their own hard-earned money to enjoy life through such "FB" activities as going out for good food and traveling. Often these "offline" FB activities are organized "online" within the forums, as the sense of community is very strong. "Online" friends, who are united by similar interests can quickly become offline friends.

Further evidence that this kind of activity is not restricted to the West comes today in the form of flash mobbing. I came across this possible first event in China last month but it was a Western organised affair judging by the participants. I twittered about it with Mark Earls blogging it later in the day on that occasion.

I then had a really good conversation with one of our planners here called Connie, who is ace and gives me all my China tip offs.
Connie explained to me on that occasion that the internet conversation with the Chinese revolved around 'what is the point?' of flashmobbing. Which is a fair enough cultural perspective on something so new. However I'm pleased to see that today, again through the brilliant Connie, that the Chinese netizens have come up with a constructive form of their own flashmobbing. It manifested itself yesterday at the same time in Beijing, Shanghai, Guangzhou and Shenzhen. Finally we have a point to flash mobbing, Chinese style.

The participants assembled outside bookshops and froze at a certain time with a book in hand to advocate that reading and literacy is a good thing. This is quintessential Chinese in so much as it takes a marginally subversive activity that could potentially be used for 'Mob Sourcing' ™ (Oh yeah. I like that) and is turned into something constructive with a point, while of course having fun and not unsettling the authorities. Here is another picture from yesterdays event in Beijing that appeared in the newspapers.


Wednesday 23 April 2008

Adult Swim

As Rob is off on a nostalgia trip of lycra pants, long hair and sneaky trips away from HHCL where we used to work in London to read Kerrang I thought I'd share something that came my way in RSS feeds last night from Tokyohanna, that immediately stood out from the usual music tip offs.




I really like this ability to embed and share music with people through blogs and widgets. It's a terrific recommendation/distribution model, and means that Adult Swim make it into my awareness and/or consideration set quickly easily and effectively.

I guess their next task is to find a way to get a few Euros out of me. I believe they can do this outside of the traditional revenue model and despite David's startling assertion in a brilliant post he just wrote that content production as we know it may be dead, or even the nature of content itself.

I'm guessing it depends a lot on the context but make sure to follow his thought leadership blog for more on the future of media and take time to check out David's seminal 'Where are the Joneses', for a glimpse I believe into the future of mobile content.

The other talent that caught my attention recently off the Radio One site are Crystal Castles. This video is for Rob because its all about the noise right?




China 2.0


Here's what I would do if I was serious about marketing in China. China has the largest internet population in the world, and it's still growing. The shift from television screens to internet screens on computers or mobile phones is the largest media exodus ever. More people will engage with the internet on a mobile phone in China first than in any other country. The numbers go on for ever really. China is all about the numbers.

However Chinese internet isn't really Web 2.0 yet. The Western model of identity and profile through Facebook and Myspace et al simple doesn't work here, but use of BBS is unbelievably masssive. I wrote about it over on Kaiser Kuo's excellent digital China blog some weeks ago here. The most dangerous focus group topic I ever raised was identity versus anonymity here in Beijing with quite progressive University students. Even mentioning that 99.9% of China's internet voice is completely anonymous on Bulletin Boards (BBS) against the thought of 'appearing' on the net as themselves was enough to silence a room full of respondents with fear, as if I were interviewing them for Komitet Gosudarstvenoi Bezopasnosti in Soviet Russia. I'm not exaggerating.

Whether its the State, or the group or the family there's something about being identified or attaching a face to content that terrifies Chinese folk. Face is a big deal in Asia. However the internet is a very valuable and highly appreciated part of middle class Chinese ability to express themselves and articulate their thoughts. Sure a lot of it is flame wars but I think we all know that flaming is part of growing up on the net. Its not hard to wind people up via the interweb is it? Once that realization is discovered, we tend to move on. Possibly to identity/reputation management which is definitely the new game in town now that Google is in charge.

So here's the thing. 70% of Chinese BBS is built on a platform called Discuz which is owned by Comsenz. They just had another million bucks thrown at them by those guys at Google. Now the killer thing about Discuz is that it is partially open source. Open source is almost an heretical idea in Asia. The notion of 'sharing' is antithetical to the Asian mindset. Secrets and information are valued beyond anything else to the point that sometimes it would appear that some would prefer suffocation than sharing their oxygen supply with other parties. I really mean that, it also explains a lot of the copy mentality that exists in this part of the world. That's the irony to the insane fixation on secrets and not sharing stuff; nobody does anything really new and so everyone is watching everyone else to see if an incremental change or new direction is taken. It also explains why only one or two Asian brands, including Japan have brands that stand out.

But with Discuz there is an opportunity to create a mini platform between profile driven social networks and BBS topic driven net activity. I would suggest writing some code for some widgets to sit on top of Discuz driven BBS and then we have a half way house to facilitate cross networking of BBS and profile/identity management that exist with traditonal social networking sites. I'd even go so far as to encourage all the flamers to pick up a new moniker and treat it like they're in front of their family at all times. Like it's their new 'face'. ....Start afresh like!

So the trick now is to figure out where brands should hang out on the net with their customers and their respective communities. Nobody actually has a full breakdown of this information although Sam from See I See/China Internet Word of Mouth knows more than most.

A proposal I made was to do a standard quantitative research project of the top 500 BBS communities on the Chinese net. If that seems like a lot then hold steady because China is massive and there's more. I think the top 500 BBS communites across the metrics of 'most affluent', 'most populous' and 'most influential' would make sense. Then I would segment all those groups across the usual community interests that advertisers are most interested in, moms and families, car lovers, tech lovers, political, travel and all the usual useful-in-a-rough and-ready-way segmentation seen on those standard tick boxes we are asked to fill in when we subscribe to internet services.

Once this 'new digital media planning data' is available I'd then put forward a China 2.0 media plan. Using the fundamentals of Transmedia Planning and some viral work that embraced volume seeding, Lo-Fidelity video and the upside of risk, as talked about back here in the post Black Swan (and here too) I'd think about developing a plan for engaging with existing customers and potential customers on the basis of being interesting or useful to them. That plan should be strategically built on a broadcast to narrowcast basis or vice versa depending on the rationale for engaging/reenforcing something at an internet dialogue level first or television's monologue model. Its quite exciting when I start to think about creative briefs written with the net first or telly first as a rolling narrative direction. Lots of opportunities there.

The only part I'm still trying to figure out is how to 'represent' in those tens or hundreds of 'communities' on the net where it's important to be useful or interesting for specific clients and their needs. I've given it some thought and my instinct is to identify the people who are most active in and respected in the community. The trick is NOT to buy them, because they then lose their authority and respect (Shills they scream!), but to build up their reputation by giving them the ability to 'share' through either reputation enhancements of information sharing or favour dispensation such as Skype credits or Taboa (China's Ebay) coupons as an idea. It's crucial that all actions are transparent, open, honest and authentic otherwise it all falls apart. Brands aren't very good at that short list of Web 2.0 guidelines and it explains why most marketing 1.0 peeps and planners 1.0 types don't get it.

Ideas like the one above are unlikely to be implented here though any day soon. One of the most frustrating aspects of working in developing economies is just how many bad habits are picked up from the West and then applied cookie cutter style over here. The advertising format is pretty much the same for lazy/untalented marketers and agencies (insert pretty model with product implying that you too can be cool/beautiful/powerful). And then the methodologies for assessing the effectiveness of those campaigns are just lifted from the West without much thought to the notion that Asians have a different perception of the truth or how to articulate it. Even the focus group dynamic is completely stuffed given that cultural differences like Guanxi in China or Grenjai in Thailand exist. This is where even the sharing of inconsequential information is considered reckless and stupid. I did write back here how I would approach Asian research with a fresh mindset because the same old companies come back with the same old rubbish and its not hard to figure out better ways.

I've pointed out that a lot of the advertising people in China have sat on top of 15% GDP growth for 10-15 years and are at best unremarkable and at worst believe their own P.R. but I'm guessing that one or two might read the above and see the seeds of China 2.0 in there. It's all very exciting when I think about it - The End.

Update: I see that some of these ideas have started to materialize over on CWR blog.

Tuesday 22 April 2008

Voir la vie en rose


The Chinese people have always seen (through the eyes of the State media) the Americans as the traditional global bully, and so it came as some surprise to discover that the recent protests in France were made by 'friends' of China. The average Chinese person felt hurt and personally betrayed and so they have taken their protest to boycotting Carrefour and it seems French people in general. As there is no pluralism of opinion, it's difficult for the Chinese to understand that a protest is just that. A difference of opinion by a bunch of people in another country. From where they are sitting (with the help of State media) it looks like the whole of France just mugged a wheel chair bound amputee Chinese national, representing her country in the Olympics torch run. Picture from Shanghaiist

Monday 21 April 2008

Affairs of State


Posted on a bulletin board in China. Found by the excellent Shanghaiist.

PS3 vs Wii

The Growing Pains of China




I've been giving a lot of thought as to why the Chinese seem to react so hysterically to any hint of criticism from the outside world. I think I know some of the reasons but first I want to outline some conversations I've been having with my Chinese colleagues. The Government here are responsible for yanking the largest number of Chinese people out of poverty and internal strife and into a modern 21st century environment ever. No other group of people have singlehandedly done so much for one country. Therefore the general view of Government by the Chinese is that they have done a sterling job.

Who could dispute that?

However in order to achieve that stability and meteoric growth a number of the usual freedoms which have evolved with many different institutions over several centuries in the West have needed to be limited. The discussion in the mainstream media is never critical of the Government, but I'm assured that within the privacy of the home it's quite normal. The point made to me earlier is that if China's backbone or the migrant worker classes were subjected to a mass media message more critical of China's own shortcomings, it would lead to massive instability. Our news institutions in the West are critical of our own failings but that's because the maturity to handle the criticism is generally there.

OK back to hypersensitivity of criticism. The Chinese are only ever exposed to the 'Good News' provided by the state run media, of success after success. It then comes as a bit of a shock when criticisms are leveled against this country despite the successful nature of accelerated wealth accumulation conditions provided by the State. It is even more of a rude affront as those criticisms come from the outside. No family can handle criticism from any outside party when constructive criticism from within is stifled and curtailed.

The video above prompted me to write this post because its weakness is the obvious. The author never ever concedes that China may have some responsibility for anything at all, at any time. I think it would be wise for the West to become better at admitting its own shortcomings in a more public manner with the institutions of our governments and their diplomatic agencies. Internal debate and criticism may be endemic in the West but unfortunately the Chinese get to see very little of type of content that makes it into the "comment is free" section of The Guardian. If the West were a little smarter about getting its message across to the Chinese, they'd be making Chinese language viral videos with the type of criticism we subject each other to on a daily basis.

It will probably take a few more years yet though, for the West to intellectually accommodate the East as an equal sibling and also for the East to come to terms with the responsibility of being on the word stage. The Olympics in China's case will be a good start for getting to know each other. However do expect more growing pains.