Everybody Loves Corporate Commercials

Did The Coca-Cola Recipe Just Go Open Source?

I love Coca-cola and have worked on their business in Asia. It's one of my favourite drinks and yet like McDonalds it's a brand I've tried to persuade of their potential for doing more good in the world than just sugared water/fast food. Their distribution in some cases is better than the United Nations world health organisation (WHO). It's a no brainer when selling the vitamins in sugared juice to suggest that instead of shouting about giving vitamins to healthy Hong Kong and Chinese kids who don't really need it, that instead Coca-cola could own the idea of distributing those vitamins to much more needy and remote places where Coca-cola merchandising makes it but essentials don't.

However I think the days of grasping great opportunities like that are over as we increasingly see that one after another the closely guarded secrets of 20th century material capitalism emerge into the daylight. Case in point is Coco-cola's secret recipe which may have just gone open source. A point not without irony when when noting the radio show it occurred on. This American life.

In case you're wondering about the above graphic, I have mentioned before that Coca-cola won where the U.S. marines failed in Vietnam. If that's still obscure for the younger ones out there here's the original seminal  Chief of Police Nguyen Ngoc Loan execution picture.  Another U.S. ideological warfare casualty.

Free Energy - Andrea Rossi's E-CAT (Energy Catalyzer)

Ever noticed how the cheaper stuff gets the less brands matter? The marketing schizoids should bear this in mind as 3D printing (race to the bottom costs) and experiments in free energy are beginning to mushroom without the latter inventors being suicided as so often happens when challenging big oil.

Andrea Rossi's cold fusion or low energy nuclear reaction experiments are increasingly gathering steam (pun unintended) and yet corporate media ignores the story and white coat science sneeringly declares his experiments as beyond the laws of standard model physics when that is  exactly the point of the CERN large hadron collider. The Wikipedia entry is not reflective of the latest experiments conducted in late October when the E-CAT ran for 5.5 hours producing 479 kW, while in self-looped mode. That means no substantial external energy was required to make it run, because it kept itself running even while producing an excess of nearly half a megawatt which is still only half it's anticipated final output.

As Foster Gamble put's it. It's not free energy as in free like air but free like free beer. Somebody has to make it in the first place. 

I ask you. Why is a the multi billion Euro CERN smashing up stuff we don't need to understand, when small inventors are struggling to invent some of the most important science ever needed in the history of our species. 

Would You Let Brands Write The News? The Corporations Are In Cahoots With The Media

Modern America’s media is a cartel system that is owned and dominated by a handful of huge corporations saddled with heavy debts, said author Mark Crispin Miller, who shared his views on American media and propaganda.“What they tend to do is cut costs wherever possible and at the same time go for the kind of material that they think will sell the most and the quickest,” said the author, “You basically get a new system that resembles the worst aspects of the Internet and that is simply because it is profit-driven, advertising-based and controlled – that is probably the most important – by a handful of enormous commercial entities that are very close to our government and that is not good for democracy.”

Americans stay uninformed not because they do not want to be informed, claimed Miller, who also confessed that good entertainment is absolutely essential. Still, he admitted that “There is a very close relationship between the low-quality of a lot of entertainment, that is derived and sensationalistic, and the low quality of our journalism.”

People cannot control the information they were not told simply because “people don’t know what they don’t know”, explained Mark Crispin Miller, “We are a consumer culture. So people are raised here basically to do one thing and that is a shock if they cannot afford it,” author said, “If people are used to a kind of paper-thin, lightweight, completely distorted news coverage – that is all they see everywhere they look, no matter how many cable channels they have.”

According to Miller, the most scandalous story hidden from the American society over the last decade was the subversion of the US voting system. “We have an absolutely preposterous voting system that is based on computerized voting machines that are very easily hacked and highly insecure,” Miller shared his accusations. This system concealed the overwhelming, landslide win of Barack Obama “by about 7 million more votes than we think” at the last presidential elections in the US, because the press and the Democrats “are blind to the evidence of all those vote that he would have gotten if the system was honest.”

Speaking about propaganda in the American media Miller said that “When you have a media system that has been captured by private interests, the media system becomes nothing but a conduit for propaganda.” “Advertising and propaganda on one hand are antithetical to real journalism on the other,” Mark Crispin Miller came to a conclusion that “In a true democracy people must have access to unbiased information in order to make reasonable decisions. That kind of thing is an anathema to the advertisers.” There is a close relationship between the media and the political elite, which in turn is in a very close relationship with the corporate elite, and that makes it possible to hunt certain politicians in the media and skip over the others.

As for the events of 9/11, Miller evaluates that what “the 9/11 truth movement really wants is a new investigation and a new commission – and that is all that I call for. Because the fact is that the official report is preposterous in countless ways.” “The Challenger disaster, when a spacecraft blew up – the commission to establish that disaster was funded at US$15 million. The budget for the 9/11 commission was US$3 million – that is insane,” Miller exclaimed.

Why Are Brands So Lonely?

Via

Are Sony Trashing Their Reputation?

There's a disconnect within the advertising and marketing workforce that nobody is addressing. That disconnect is between what we say and what we do. I've pointed out that Mastercard is emerging as a meme on the net for Klu Klux Klan Kredit after the Wikileaks debacle but the silence on Media Corporations blocking my entertainment just now over at Gavin's is trashing any respect in this instance for SONY. 


Is it just me that is seeing this disconnect? I couldn't sit in a meeting with SONY or Mastercard without mentioning the elephant in the room.

If either of these two are your clients is it something you'd prefer not to raise, because if it is then there's a grand deception unfolding as the light of transparency acts as a disinfectant on corporate schizophrenia.

Are Brands Frightened Of The Future?

This ties into my Cosmic Capitalism post where I assert that capitalism and brands seemingly don't believe in the future. This prompts the question 'How can we believe in capitalism if it no longer believes in itself? '.

More of "Future Ford" over at But Does It Float

Brand Karma

A few years back, one of the few people in Asia that I noticed was subject to a fair amount  opinion in the offices, bars, karaoke joints, award shows and massage parlours of advertising (maybe not the last one) was Craig Davies. A lot of people had a lot to say about Craig when he was Regional ECD for Asia and Africa.

But until he interviewed me as Global ECD for JWT in Knightsbridge back in 2007 I had no opinion. But I got lots now so listen up. First off it was a very tough interview. The questions got harder and harder not easier and I couldn't believe that he knew more than enough about my rapidly moving world to assess whether I was any good.  For example a  memorable question was 'what do you think of Andrew Keen?'. This was in the thick of all the social media Web 2.0 hype at the time that is pretty much mainstream now that Facebook is something most people can relate to.

Difficult to be moderate on that question. Well difficult for me as I can't stand Andrew Keen. I replied that he was more an opportunist peddling shallow arguments for a living than having conviction. 

Risky move. Craig was both reading his book and by any definition is not only a professional but probably one of the most senior and accomplished professionals too.

I didn't stop there (do I ever?). I said that the cult of the professional was responsible for millennia of disastrous decision making. That professionals were often intoxicated with their perceived talents and that  the ability to self produce, present or publish instantaneously and globally had shown that amateurs talents were astonishing us time and again.

Anyway, I walked out of that interview not knowing if I'd said the right thing or not but somewhat comfortable that at least I'd been myself. I got the job after a bunch of other interviews and then got to see both Craig and the Guy Murphy (the Global PD) in action , working  and collaborating together. In my experience a lot of the heavy hitters who get to the top of the agency business have eaten so much crow by the time they've shinned up the greasy pole, they have some of the most formidable political skills in any business period. But no longer really love great ideas or often don't know what a kick ass contemporary idea even is. 

That wasn't the case with JWT and one of the reasons why I have such strong faith in the agency is that I was lucky to see people like Guy and Craig who are quite understated, still quite young and really enjoying their work in action. Quite refreshing, and I like to think that JWT"s improved reputation and ongoing successes is something I spotted a little early on from reasonably close observation in London.

In any case, Craig has now relocated to his home country of Australia, and has started something that is both simple in it's aim, but is I believe an important idea. I wont say any more as there's an introductory video for you to watch. This ties directly into what I feel is a huge opportunity for brands (corporations) to shake off the lethargy of undifferentiated, link tested, politically correct but morally stultifying blandness and start to stand for something. Something I wrote about more at length over here. Watch the video and come join us on Brand Karma if it strikes a chord.

Sir John Hegarty & Chinese Advertising

I've had a soundbite about China since I last worked in Beijing. One that I hope reconciles the extremes while allowing for a Springboard away from the dull, middle of the road and bland marketing that practically every Chinese 'brand' takes refuge in (often at the encouragement of very influential advertising agencies leadership just chasing the dollar with little conviction for the effort needed to persuade clients about how to be interesting).

I've been saying that that China is both a couple of years old and a few thousand years old. It's a way of saying "look at the diversity of your contemporary culture". It's a unique one that is brand new and ancient at the same time. This is more than just words as you can feel it as well as see it. 

It's visceral.

I'm really pleased to see Sir John Hegarty of BBH articulate a lot of what I've seen over the years in mainland Chinese advertising from his recent speech at the China International Advertising Festival in Nanning on October 29th last month.

It's worth a read if you've anything to do with China and advertising. Here are the highlights:

You can read the full speech over at the IPA website here if you have membership.

Brands in Social Media

This morning I was added on Twitter by millercoors. My first thought, because it helps me clarify how brands should behave in social media was, what would that mean if I was on the program with Alcoholics Anonymous?

It's a good question because I didn't invite Miller Coors and I think any alcohol brand that wants to engage in social media should think about this. The broadcast model also tries to play as fair as possible by not advertising at certain times and avoiding the use of young and sexy people in their communications. Miller Coors didn't do any of this, they added me because they thought I was an interesting person..... So they say.

In any case, given that no attempt at dialogue was made, my first tweet was as follows:

To which Miller Coors (or Tyler as I later learned) responded with the tweet at the bottom of this screenshot.

I thought the idea of being dragged around by a beer wasn't funny and I made that clear. But Miller Coors, or Tyler made a Tweet that he deleted pretty quickly. Fortunately I have a Tweetdeck screen grab for you. Here it is.

Now I don't know if Tyler really is the social media representative for Miller Coors but I think it goes without saying that for a person who had been on Twitter for all of five minutes that it might have been a good idea to learn the rules of engagement. Particularly this post over here that I wrote a few months back and which contributed towards Gavin's best practices in social media.

I'll leave it to you to work out what the implications of all this are, but I do like to learn from experiences, and so this is what mattered most once Miller Coors had really stepped over the line.

You can read my full responses over here in sequential order but I think the most important point to understand is that Tyler has deleted his account. Now all I need to know is did Miller Coors hire him or was he pretending to be a beer all on his own? Can anyone help?

It's a Brand Jim But Not As We Know It

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One of the dilemmas of working around the world, particularly in developing economies is that while its fun and constructive to join in the online debate of brands and how they work (yawn?) there is little chance of reciprocity when sparking off any dialogue about how Asia often subverts the brand model. Here they do, and the rules frequently get broken because the hierarchy of needs are different.

All too often the pressure is on to get some interruptive wallpaper out swiftly. In low media literacy societies, the relationship between the customer and the product or service is only cemented by interruptive marketing communications within a media aperture that is recognizably not inexpensive (the trust dimensions of this, is a factor the FMCG boys know all to well in developed economies). It also touches on low involvement processing which is a fave topic of mine too.

I'll give you an example, earlier this year we won the Red Bull pitch and one of the nuggets of 'cor blimey' data is that they sold 1/2 billion cans last year in China, and will sell 3/4 Billion cans this year. The marketing people for that particular enterprise have far more pressing matters than brand dimensions, tautological backflips and transactional analysis or even displacement theory. 50% growth a year suggests the advertising fulfils a different role than say just defending market share.

No, clients like this need something 'pretty'; up and out very sharpish. Getting it done is more important than getting it done well for many of these people and even sophisticated and experienced brand stewards know the score on that one in Asia. You snooze, you lose.

Now the clients of booming businesses might enjoy the pseudo intellectual game of brand discussions and even pretend they get it. But the reality is they all too often don't and are seduced by the intoxicating sales uplift of trading-off short term efficacy against long term brand building. If growth is anticipated to be 50% or more the key issues are distribution and their commensurate B2B sales through CTN's, Supermarkets and Gas Stations.

If you're struggling with all this I'll make it plain. You're not making an ad for the guy or gal who is going to use your product. You're making an ad for the all to often creative Philistines who give the nod on distribution through a new channel. They don't want to see anything unusual. They want to see that expensive media aperture (TV & Print) used sensibly, as in 'the sensible shoes' they buy for their kids to go to school.

Put another way, they want to see an ad that looks like an ad. The bubblegum bullshit they have been raised to believe should flood the commercial break and by its very definition is a cauterized version of brand speak and the worst excesses of the Western marketing communications model. Hey, we sold them that shit don't get uppity now.

Trying to get some creative through is like interrupting a commercial break for a quick breakdown on the meaning of Christo and when he wrapped the Reichstag. (Thanks Eaon)

Now that doesn't mean it applies in all instances, but it is a general concession to the rough and tumble of commercial life when dealing with clients who don't really know how hard a brand has to fight for during tough times as it's the good times that delude us. Which is a universal condition.

This is especially so in Asia because many have never experienced protracted tough times. It's all been economic growth apart from a blip in '97, and it's the seasoned marketing people from countries that have weathered a few economic cycles that grasp it's bravery that takes marketing communications a step further, that makes it work harder.

The problem is only exacerbated in the instance of say Red Bull where there is no competition whatsoever domestically. It's so easy to make money it's almost criminal but that isn't my issue here.

While the above constitutes the 'real politick' of doing business in low media literacy societies (read your Mary Goodyear if you live inside the M25 or NY) coupled with explosive economies, I also think there are some interesting brand workouts for budding planners who will by definition need to be less myopic than the couture of working on the brand catwalks of the creative centers of the world. It's all going to get a bit more complicated and a good thing too. Those days are diminishing fast and a good example of trying to figure out what the future holds in store is best brought to life by the QQ car.

QQ is an internet company. They are LARGE as in "my God you're not going to put that inside of me are you"... but joking aside they do a lot of net stuff here in China including a messenger application we are all so familiar with. Oh wait. I forgot. Asians are far more likely to use their personal messenger for work than us white folk checking their emails to get stuff done. They like the bite sized nature and gossipy way of achieving things this way instead of the linear flow that the occidental and so called scientific model has given us and will seemingly one day break us with, given the volume of email that is required to get stuff done these days.

Going off topic briefly, email is broken. Don't do it. We deluded ourselves with thinking that immediacy is the same as efficacy. It isn't, and we probably just need to Twitter our way through projects. If you miss a tweet somebody will say something that contextualizes the momentary ignorance on your part, but that's another post for another day or maybe one for Johnnie to pick up on because he's a lot more clever than I am about stuff like that.

Anyway, QQ are massive and they do all the social media stuff that we know, love and are familiar with except for one crucial point. QQ make more money than Facebook or Myspace. They do it using the virtual currency model that is closer to Second Life, as well as ringtone download stuff, and for a popular internet brand they also do something that I love to see and have blogged about before with the YouTube-to-T Shirt phenomenon which is that the QQ brand has actualized itself in real life as the yellow car above.

Trying to get your head around a manufacturing model that is launched by a communication model is quite interesting and raises important questions about the nature of monolithic and explicitly endorsed and of course discretely endorsed brands. I quite like the way that Asia fucks around with this stuff and in principle sometimes they create a new brand question through sheer mashup ingenuity or circumstances.

Many of the branding 'rules' apply with these scenarios (or identifiable contexts) but reading some planners talk about brands so confidently, and as to what constitutes good advertising by experienced practitioners in the field, often reveals little more than pontificating and parochial dare I say it, pastoral brand observations from a global perspective.

One of the annoying ticks of U.S. internet culture as you will well know is that our Stateside cousins often think the internet starts and ends in the U.S. You will know this from the forms we need to complete asking us which state you come from or what zip code we have. Equally annoying is the notion that a few planners in London or in other creative hotspots are capable of talking about what a brand is when they've little experience of anything other than the familiar. Anybody got anything to say? Usual rules apply in the comments section below.

One last point raised by Kaiser Kuo on the phone just now, because I talked about the imitation, duplication and copy ramifications for newly industrializing Asian countries in my Chungking Express post over here, but just to muddy the waters a little more, Kaiser reminds me that the QQ brand is owned by Chevy who deny they ripped the name off the QQ Internet guys or indeed that the car model is a rip-off of the Chevy Spark of the Daewoo Matiz. 

It's gloves off marketing over here and there isn't much time for air kissing with brands.

Brand Snot

This isn't. But it is part two from last years seminal video that caught the mood of the times

Chunking Express

This is a long and sweeping post covering Asia and Creativity and Survival. There's no way I am even close to being completely right and there will be gaps, mistakes and contradictions and could easily go on for much longer, but I think I've connected enough of the dots to write this down rather than endlessly repeat what I've been asked about through umpteen Skype/Coffee Shop/Phone conversations around the world even though it was a pleasure to do it one more time for my good man Mark in the early hours of Saturday morning (It was closer to 3 AM Mark, I lost track of time!)

I'm a committed environmentalist, green marketeer, sustainable energy man and yesterday, as promised, offered free B2B marketing consultancy to a Chairwoman I met on Friday night at a swanky hotel bar, who is trying to raise funds on AIM for biomass fuel resource development in China. So cut me some slack on buying this unecessary phone because it is now the stimulus for a long overdue post that I started with Quantity not Quality back here.


OK, so the phone is pictured above. I first saw one owned by the manager of a stall in a Xidan shopping mall that does those funky T Shirts with twisted slogans I love so much. She was kind enough to answer my questions about where to get one, although they were no longer available, and finally Gustavo emailed to let me know he'd spotted them at Silk Street Market.

I have no real desperate need for a secondary phone except as a backup, but here's the skinny. Its shaped in the style of those first 1985 models called the Motorola DynaTAC, only a lot smaller and it is in my opinion, the definitive ironic style accessory. But lets talk facts. It comes with some more stuff than the original despite being a fraction of the original size:

Extra Memory Card
Stylus operated PDA
Bluetooth
FM Radio
Two Batteries
Media Player
Camera
Sound Recorder
Video

and....... most importantly; a SOLAR PANEL on the rear for charging the battery, meaning I leave it in the sunshine and she's good to go. Oh yeah, and it carries two SIM cards so I can have a double life which is perfect because even though I turned down those alarmingly low paid but discrete approaches by people who insisted on being implicit and not explicit about what branch of government they worked for all those years ago, this phone has a telescopic detachable zoom lens so I can observe Al Qaida operatives long before they spot me, and way after they were called the Mujahedeen and funded by "The American Dream" to win the cold war that was also won by outspending the Soviets on Nukes instead of funding guerrilla fighters who wanted to protect their religion and culture. I digress but check the telescopic lens out.


Freaking neat huh?... Back to the point. Asia, and China specifically is staggeringly good at duplication, imitation, reproduction, cloning and replication. I don't mean that pejoratively at all, except that in general it appears very few give a fuck about the environment, but it's not like any fool can do it either. For a start, it takes an entrepreneurial mindset, lots of financial resource, the expertise to duplicate the latest technology, reorganise an existing manufacturing process, disrupt the in-process inventory model (which is a LOT of work), reconfigure supply side distribution management and believe it or not, try and do some marketing.

So even though Asia is brimming with the sort of creative output that humans all round the world are good at when given the right environment, the reality of the region and China specifically is that it does the industrially unprecedented, through scale and volumetrics, plus a monoculture that pretty much insists on a uniformity of mindset and collective action rather than the pluralism and creative tension of the Western model kicked off by ideas from Empedocles and Democritus. China is still closer to the pre-Socratic Eleatics in thinking and while I generally embrace all cultural idiosyncrasies I believe China should think very very seriously about how to embrace pluralism and how to work it together with collective endeavour outside of the neoliberal capitalist model for reasons I'll round up on once I've dusted off creativity.

Now there plenty of exceptions outside of China, of brilliant creative marketing executions. There are however insufficient Pan-Asian successful branding case studies to conclude that out of a few billion people in the Far East, only a handful have figured out how to build on their strengths rather than embrace the reality of not being innovation leaders. Lets list them. Singapore Airlines (had it, lost it), Sony (erratic), Honda (W+K London) erm Samsung/Epson/Panasonic/Asus et al (yawn) and shall we say that'll be the Daewoo? Because when I worked in London at HHCL, no creative could ever deliver a pun as an idea. Oh and by the way Hello Kitty is Asia's third strongest brand.

So back to the product because that is where Asia knows how to rock-it from a manufacturing, pricing and distribution angle. The phone above is a 3rd millenium mashup and I love its solar panel credentials (it's no toy feature) but there is nothing in it that was invented outside of an occidental environment. Hat tip to Charlie Gower for his post that highlighted it was the Japanese at Sharp in 2001 who put a camera into the first popular cellphone. Digital photography though is rooted outside of the country that implemented it first successfully.

Charlie Gower is also one of the most creative idea driven people I know and memorably suggested at The Endurance in Soho, that mobile phones cameras need a small detachable light connected by wire, for taking decent night time shots. He's right too. Lighting is in the top three things for a good picture with composition and subject matter. A serious Asian brand will never do it first because it hasn't been done elsewhere. Sony. You make the best camera phones. What are you waiting for?

And there my friends is part of the challenge.

Whether its manufacturing or marketing by the time it comes to that old chestnut called creativity the absolutely last thing on a serious Asian brand's mind is taking a risk. Monoculture is all about being risk averse.

The marketing psychology over here is all too often 'If everyone is doing the same shit, then its more than likely to be working'. If I go out on a limb I'm risking the whole shebang for some marketing glory. Why on earth would I want to do that? The agencies are quite happy to go along with the illusion of creativity because the remuneration for getting a regular kicking from their clients is worth it. Senior management just shuffle the spreadsheet finance numbers and it's those lower down the food chain that are bullied the most anyway.

Now I could go into the reality that there isn't much need to stuff Asian ads with the usual superlatives of shiny white teeth and happy sterile family stereotypes. In real GDP growth economies here in Asia of say 7% and above all we have to do is bash people over the head with a monologue and make money. Repetition, increased sound volume, general aspirational lifestyle imagery and a million wasted hours talking bullshit about brand values, propositions, transactional analysis (just kidding), rational versus emotional, link testing, likability versus memorability and the rest of that old marketing bullshit that invariably settles on the word passion because of course the client and agency believe the brand is ALL about PASSION. Of course they do! It pays their fucking mortgages for Christ's sake.

How do we move on? If Asia and China specifically wants to move on to having the glorious aroma of a brand that performs above and beyond product specifications, there is plenty of fertile territory that deeper analysis of the DNA and marketing context offers. So often the really sticky stuff that is insanely interesting about Asian brands are the humble roots of the people who started them, the scalability, the risk taking, the commitment and the reasons they put on their spreadsheet marketeer heads on each morning. For their families and for their dreams. The power of dreams as we all know is quite something which is probably where I should begin to wrap up because the reality is that while I know great brands can be built here in Asia that can go global and attract a lot of customer love we are all facing a much larger problem than flogging the latest tech gadget. The economic model we are using is broken. It operates by extracting resources from the ground, converting it into products and then disposing of them at an exponentially faster rate because that is why technology controls us and not the other way round.

The imperative marketing challenge for Asia and China particular if you are listening because it all rests with you until the Indian demographics kick in is to charge more for less.

More ideas less stuff.

More cost less consumption

How do you do that?

You build proper brands that stand for something your families would be proud of and that means embracing the word creativity and innovation with a view to doing nothing less than rewiring our economies and the corporations so that we have something to pass on to the next generations.

Its really rather simple, and very very complex at the same time.

There's also a lot of thinking some of us are doing about why digital is more sensible for explosive growth populations and why analogue is probably a more intelligent use of resource for the rich folk.

Brand Tags

One of my favourite communication bloggers, Noah from Naked in New York has developed the sort of simple Web 2.0 interface that has way more validity than a lot of expensive research. Its called Brand Tags and allows tag clouds to coallesce from text inputs by people such as ourselves. Go and have a play and while you're at it remember that if a brand is a collective hallucination then this particular emerging brand has an awful lot of 'collective' going for it.

I just remembered that Noah probably wrote what he needed to create this interface himself with the self taught PHP/MySQL explained in this post over here. He's very clever like that.

AWE5OME - Jing Kuek

Don't we all dear! By Jing Kuek via AWE5OME

Is Greater Mexico The United States' Tibet?

I'm having an email discussion about the difference between using the word success or win in a tagline and trying to explain that it doesn't really matter because both options are bland. Anyway I think Absolut Vodka have stumbled into ahem, a territory (intentionally or otherwise) that I believe some brands should think about, because the level of internet participation and debate says to me that contentious issues should be embraced, and that quite possibly there is a role for brands to host that debate in a constructive and meaningful way. Far more important than the meaningless endlines that are constructed to cause offense to nobody and ultimately please nobody. We are after all in the business of engagement.

I also wrote about this topic over here because I think we use the word brand values when the corporations who often are the most powerful forces in our lives (work and environment) claim 'values' that are rarely committed to anything of consequence. This is a huge missed opportunity I believe. I also said over here that I don't think the U.S or its leader 'the great decider' have any credibility left in the eyes of the international community to define what is right or wrong (particularly in Tibet) given their own track record, and I think Absolut have tapped into that debate with this ad for vodka which highlights the history of Mexico as stolen land by the United States.



It has now had to be withdrawn because we all know that the United States are hypersensitive to criticism that ranges from the American Indians, to the Mexicans and then Slavery. It has always had a propensity to protect its own God given wealth and the American dream (Illusion?). How long is it before we see U.S. government announcements of intent to 'smash and crush the Mexican clique responsible for this malicious falsehood? Of course I've got my tongue firmly planted in my cheek (I'm very fond of many people from the U.S and especially its political history), but equally I don't think we should ignore that thousands upon thousands of people all round the world are ignoring our well crafted endlines and joining in on this debate about Mexico and the United States on the Internet over here and elsewhere.

I do believe that its better for the flamers, pious revisionists and neoconservative right-wingnuts to let off their steam in an internet forum than in real life...why? Because I know from experience that they then feel they have had a chance to voice their opinion, that they've been heard, that maybe someone cares about what they feel - Even if nobody gives a fig. We all like the sound of our own voice when we're off on one don't we?

Update: I see Dos Equis have also tapped into this sentiment before Absolut

Uniqlo Beijing

I blogged about the Uniqlock digital idea back in June last year (click the speaker icon in the bottom right corner for full effect - it still rocks as it's regularly updated) and frankly I'm a big fan of the marketing communications of Uniqlo. They are hip, refreshing and quirky.


I only occasionally shop there as most of the stuff is too straight forward for my liking but if I was into that plain and simple, done-well thing that Gap had going a few years back I'd much prefer Uniqlo over Gap because of the way they communicate. In short I love their personality.


I anticipate that Uniqlo are going to be massive in China after seeing their latest shop open in Beijing at Joy Shopping Centre. I was ascending the subway escalators a few days back and caught site of Chloë Sevigny on some Uniqlo wall posters announcing a store opening. I was immediately hooked. Now I know this will look kind of dull to people in other parts of the world but locally this is about as standout as it gets in China/Beijing so I do feel the need to blog about it. These executions are cutting edge for this neck of the woods, and would normally be stamped all over with the "well in China we do things differently" creative meddling that results in most communications as lamentable marketing mediocrity if not downright spammy once it is fiddled with.


I heard Neil Christie of W&K in 'this podcast' refer to some parts of the world looking for the differences instead of commonalities of an idea, and I couldn't agree more. Once the dull marketing folk who should really be in product development get their mitts on a bit of communication that is handed to them by an agency without the balls to stand for anything other than spreadsheet profit and loss, it becomes evident that the cardinal rule of advertising gets lost in the communication theory quagmire of venn diagrams, brand visions, engagement planning and link testing.

The first rule of advertising is to be NOTICED and that by its very nature means putting a few noses out of joint - It means having the courage to stand for something. Time and again I see an approach to Chinese advertising that is so timid it begs the question why aren't the suits in charge working in banks or actuarial cubicles instead of the (cough) creative industries?

Anyway in short the Uniqlo stuff is a breath of fresh air and hasn't been watered down. It's not Chinese, it's not Japanese, it's not American but it will be successful. The point of focus groups was never to let the 'consumer' (ugh) tell us what the creative direction should be it was about creative development and disaster checking. Those who hang on the focus groups' every word are destined to be followers not leaders. It takes leadership to be a brand, not the correctional marketing, and insipid rear view mirror copycat mimicry that is endemic in what should be the most exciting and new emerging market on the planet. There's a reason why China doesn't have a real global brand yet and I've talked about it more extensively in the comments over here. There's deeper socio-historical reasons too but I will go into that more fully when I write the post that suggests if you're over 25 and in advertising in China - You are part of the problem and not part of the solution.

Uniqlo - We salute you for being the nail that sticks out, for having a personality and being interesting. Rant over.

The brand idea that sticks out gets hammered in.

I just found this post lurking in my drafts folder from way back and thought it might be a reasonable opportunity to pop a pic I took on the Nokia N95 a few weeks back to add some spice.

I'm all for localization. I don't know anyone else who believes as much as I do that the tired old mantra of "think global act local" is more often both an oxymoron and an excuse for marketing economies of scale. OK, so as I said in this post, everything is contextual but for those who argue in favour of brand message uniformity at all costs, why doesn't that apply to the product itself. You may for example wish to try the McDonalds coffee I talked about over here, which in China is like amphetamine treacle and tastes most awesome; way superior to the coffee chain from Seattle that I can't bear to mention.

There's a whiff of intellectual brand bankruptcy hanging in the air for those who endorse brand identity uniformity as more important than product conformity. And no I'm not talking about adapting the product to local tastes because the coffee at McDonalds in China compared to say McDonalds UK is the equivalent of the difference between that Turkey you roasted over Chrimbo and the Turkey Twizzlers y'all rebelled over a while back.

I've been talking about brand adaptation a fair bit recently and for the life of me I can't see why a country as large as China can 'adapt' itself to working with say Microsoft Windows ("oh no" they cry. "Its not Chinese enough" - erm excuse me? Even I can operate Windows in Chinese because the layout is so familiar) or an iPod. I do believe that if the iPod was presented as a concept first, the local ahem marketing and agency 'talent' would be all over it with design changes and modifications to 'localise' it.

OK, there is a time and a place when sensitivity towards local culture and taste makes great business sense but the knee jerk reaction to adaptation is killing too many good ideas and its not as if the alternatives are standing out much better is it?

I'll say it one more time only. The brand idea that sticks out gets noticed. Just like that bloke in the picture above who is mesmerised by the flares they use to show off to the clubbing crowd that somebody has ordered Champagne. It's not rocket science is it?

testing if pics can be attached too email blog posts :)

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Charles Frith
+44 792 3448067

'America is not at war, The Marine Corps is at war, America is at the mall'

Onslaught Turns Into An Avalanche?

Via Paul Isakson

Update: Russell has chipped into this discussion.