port·man·teau

The Tavistock Portman partnership no longer exists, so does that change anything? 

It's one of the unanswered questions. Their separation surprised me more than any piece of news in recent weeks, months maybe even years, because it's central to their doctrine, their piety if you will. I also made a point of telling anyone with the patience to listen how extraordinary the sudden announcement was, which was vanishingly few, and even then, how do we know they were listening? Either way I've got a lot of good news building up for a later post.

I've been told that, paradoxically there are inspirational and gifted individuals at Tavistock, however, that's way above my paygrade. That's not the same thing as having an opinion though.

I believe my credentials in this area are decades longer than most.

Two Subjects Umm That Wake People Up

Just something I learned about what topics the machine fears most and how to communicate. I guess I'm going to need better lighting and a microphone if I do another one.

Mmmmm Monsanto Ad Copy - "GMO Food Is Yummy . Don't Worry About The Ingredients"

Alex Bogusky put me on to this ad against Prop 37. Amazing when the world's leading adman is courageous enough to say that advertising tells lies about the most critical issues.

If you ever wondered what a creative Prussian looks and acts like Alex is quite close. He'd look fab in an Officer's uniform and one those shiny spiked nickel helmets they wore.

Planning Wank

One of the notable disappointments of the plannersphere is the inability to engage with the larger subjects of the day. A herd like mentality (high five Mr Earls) seems to invariably ensue until a breakaway opinion is shared.

I mean really, was it only me who noticed that this economic turmoil would be the single most influential dynamic in our business before I blogged it?

Of course not, it's just that nobody wanted to point out the elephant in the room and this post is all about the elephant in the room.

Thanks btw to Neil who respects his own opinion as much as he welcomes others or I think we'd still be keeping quiet.

So, some months ago I came across a post on the use of a hotmail address which I found to be symptomatic of any London based planner who has yet to sharpen their skills abroad which is an assumption that what seems right in the UK is obviously a more progressive and thus substantial opinion than abroad - wrong. It's all over in London and this post one year down the line is my call on where the action is.

The writer (a friend of friends and thus a friend I might add) asserts that the use of a Hotmail address is either uncool or indicative of age. I'll let you read it but I'd like to state here that a hotmail address in China (the Leviathan of internet populations) is considered more prestigious than a QQ address which most are unaware of and the reason why I'm blogging about this topic.

Why put one's foot in the mouth without qualifying that one is just a local planner and the views expressed commensurate with that? The internet is after all a global media despite our cousins in America failing to understand that we don't all live in a U.S "state" when signing up to try stuff out. One of the perks of planning I might add.

The point is that clearly a snobbery of some kind (at the worst possible time) is intoxicating a large segment of the plannersphere, because while I use all my email address so that I can see who is doing what I use my hotmail address as the oldest and most well known leaving say my Gmail for business or Yahoo for the password options or whatever it is I used Yahoo for while trying to figure out what Yahoo 360 meant to social media some years ago. (Unilever Asia are you listening yet?)

No that isn't the point. The point is that when it comes to Microsoft the plannersphere is tainted. Seemingly jerking off to the latest Skittles work which admittedly punches above its weight and is thus to be welcomed.

When it comes to any discussion of Microsoft, the debate is already in the realms of "I use Apple and they haven't spoiled the world" so let's all break out into Kumbaya, in unison ; after we watch this Coca-cola hill top ad (which hasn't aged as well as we would hope).

Well the thing is Apple wouldn't exist if it wasn't for Microsoft (nor would Google) and as I've shared previously it's time to stop kicking the Grandaddy of Software for just existing (and who would pull it out of existence if their paycheck was not on time as most are?)

Microsoft is way off from perfect, and this post is being written on an Apple MacBook Air which frankly has weathered the single toughest beating I've dished out to a notebook and survived but that doesn't mean we shouldn't aquaint ourselves with some facts:

Microsoft is the de facto operating system of the world. It is as it is and we cannot unwind the clock. We probably need it, more than it needs us (Think about that).

Bitching about Microsoft is like bitching about an incontinent relative who was mopping our own urinary leaks long before reasonably sentient thoughts arrived.

Go to China and, Microsoft or Bill Gates is the ONLY thing that is openly admired about the U.S.

The responsibility of ensuring that the system doesn't freeze up after more than 30 years of solid performance is in itself considerable and while it's easy to see that less is more when considering operating systems, I don't know a single person who hasn't succumbed to feature creep when buying a technology for the first time. Why wouldn't the inventors have succumbed to that line of thinking too?

So people like Tom Rafferty who make a living through liberal pinko commie bashing Microsoft are just that. Blow hards who have never done anything as fundamentally important or profoundly life changing as Bill Gates and Microsoft. Who could deny that here is a man who didn't change the world?

So while it's fashionable to take the piss out of easy targets such as Hotmail ,like this joker over here I'd like to remind people that getting my first mail address outside of University which provided one that was all numbers and letters and @solent.ac.uk was when Hotmail first allowed me to talk to anyone else with an email address back in '95 through the revolutionary interface of what is now called The Cloud. It was brilliant back then and is still a brilliant idea right now.

I've been watching something. I seen how social media and the ability to share common interests or even share uncommon ones thus providing a learning platform is the single biggest revolution on the planet since Microsoft increased the market for computers from about five as IBM predicted (and is in the seven worst tech predictions of all time) to just about the entire planet.

Big organisational goal I might add.

I've watched as one memorable evening the Microsoft Live (call it 'we're not buying Facebook' statement if you will) has rolled out and quite hard work for me as one one who has thousands of emails scattered all over the show, took about an hour to consolidate what up till then was in my opinion a reasonably slow and poor blogging/messaging platform by Microsoft.

It isn't now, it's one of the best and most seamless integrated roll outs I've witnessed and here is a question to my peers in digital agencies, planners all over and anyone interested in what can only be classified as a revolution in communication. Why haven't any of you deemed it important to record that the largest adoption of or invitation to social media is occurring as we speak and is based on a platform that has been around for years?

Maybe it's the Asian numbers that are missing so here's some quick cut and paste to help me get to the final sentence before I pass out with faux rage and delicious tropical heat.

Windows Live reaches 142 million users a month in Asia Pacific and that number is about to get bigger. Microsoft and Windows is a large, healthy, growing, prestigious brand in Asia from a population that appreciates the sheer ability to connect through web cams to messengers but don't take my word for it here's a presentation from Geert who I met in LA last year and is responsible for that fab brand consumer ad we all loved so much.

Windows Live Trade Launch

View more presentations from Geert Desager.

There's more facts to appreciate what is going on with the QUIET launch of Windows Live.

If the Windows Live user community were its own country it would be the third largest in the world. 8.2 billion messages are sent via Messenger daily - that's 14 times the amount of snail mail sent via the US Postal Service on a daily basis and 17 times the number of comments posted daily on MySpace. Look even in the UK Microsoft Live fares unexpectedly well on the visitor stats as you can see over here.

So really my irritation is that because something is fashionable we, the planning community, seem to invest it with magical powers of efficacy that simply aren't there. Because we the planning community are by and large appreciators of Apple products we've lost the respect and the impartiality to judge what is unquestionably the de facto operating system of the world that churns out our payslips and which we are asymmetrically unprepared to talk about in the same way we are so keen to give Microsoft a good kicking at the first opportunity like their recent Global Advertising (On a local budget if you think about it) for pointing out what heaven forbid in this world of truth rejection is easily the hardest factoid in the universe.

MS is a cheaper operating system to run. Christ I'd like to have that in a brief. I'd send the creatives down to Four Bucks and get them to pay the agencies Macchiato coffees while explaining that this is what the cost of living means to most people in the real world.

So there you have it. Microsoft is huge, they're in business, they just rolled out some pretty awesome integrated social media shit and we the planning wank community pretty much ignored it preferring to waffle on like "let's not talk business or profit or communications efficacy" and continued with our specialist subject of "let's talk about what's hip" what's yoof or anything that has diminished our client's ability to believe in us. Because frankly they don't really and who could blame them, given the silence on something so large that just rolled out. Most planners probably don't even know because they're too sniffy to have a Hotmail address. Go figure that one out in ethnographic field studies.

My only real gripe with Microsoft is that somewhere back in the day, they changed the world and I believe they could do it again if they really really thought about it. Now that is awesomeness. My latest fave word.


I'll try to clean up this post later when I've cooled down from the rant. Formatting is all over the shop in Draft blogger but little I can do till they fix things.

Boguskysoft

 Lots of people that I have a healthy respect for in the advertising world have criticized the new work by Crispin Porter for Microsoft and I can't agree with them. I'm with Grant and Adrian on this one because from what I've seen so far the work achieves two important goals.

 Firstly I like it. Not in a rapturous Gorilla or Monkey kind of way but it's likable and that's not an easy thing to achieve. I've rarely watched Seinfeld even though it's likable and funny content, I'm not a cheerleader for Bill Gates (I think luck was an important factor in his success) and generally I don't find using stars to be a credible route for marketing communications. BBDO starfuckers I think George calls this genre.

 However it's not important what I feel. It's amusing and that is a matter of subjectivity. I'm sure you can make you're own mind up on that.

 More importantly there are a lot of strategic communication problems that are in my eyes being solved by the work I've seen so far. I also think it's kind of interesting that it's quintessentially American advertising and yet there's a Windows Video Channel on Youtube it is universally distributed. A potent communications model for some American centric global brands if you stop to think about it (McDonalds? Nike?). Something along the lines of act local, think global (A word play on an oxymoron I've long disliked). But anyway, Microsoft using a Google owned distribution channel and not their own? Even Soapbox points towards the Youtube content. That says a lot to me after a chat with Geert in LA a couple of months ago where it was pointed out to me that use of non MS software is/was often frowned upon.

 I think it's only the commercially naive who could believe that communications can solve the Microsoft problem. The job of advertising here is to ameliorate the rising dissatisfaction with the brand and possibly communicate that Microsoft is determined to get closer to its customers through more down to earth and likable dialogue; for surely even monologue commercials such as this provoke a discourse that was seldom seen in the fifities when advertising took hold. Look, even I'm doing it. It's the internet you see!

 Back to the problem. What is Microsofts problem? Why is one of the most succesful companies on the planet in trouble. Simply put the operating system is unwieldy. If you pay a army of coders to improve stuff, they will invariably make additional stuff that isn't needed. It's called feature creep and is a recurring problem with technology associated designers. Reliability is also an issue when it comes to discussions of unwieldiness. The bigger the system the more opportunities there are for the system to break down and that is often the case with Microsoft. That's their core problem but the immediate emotional problem is they are increasingly unliked.

 I've recently made the transition from Microsoft to Apple and I couldn't be more delighted with the results but it doesn't mean that I'm blind to the advantages of the de facto operating system of the world. Without Microsoft I'm not even sure Apple would be as good as they are. Who knows? Nobody can prove stuff like that anyway. It's all theoretical. But in any case maybe you can take a look at the first piece of content I saw, liked and decided to write about. It's not revolutionary, but then neither is Microsoft anymore.

 Just off the top of my head I think shopping in the budget shoe store is strategically right for Microsoft. The future for the brand is one of lower entry and upgrade cost for the average user. Apple is still one of the most profitable brands on the planet because it charges a lot more. A sitcom genre is just right for mainstream America as primary customer segment (with Mexican family making a first sensible guest appearance - California is majority Latino in 10 or so years) but also for the wider world. A sitcom is quintessentially American. It's likeable, funny, comforting and about as far removed from excessive oil, corporate greed, dirty politics and war as one could wish to hope for. In short it's the best of America, and I don't even watch them so this is not a fanboy's perspective.

Seinfeld is an excellent pick.


 Microsoft is simply never ever going to be hip and so this is a mainstream ad - Any hint of hipness and the same critics calling for Crispin's blood would be accusing the brand of unreal aspirations or tonality fumbles . Think General Motors over Toyota Prius and a profile of the customer is conjured up pretty quickly. This is a comfortable way to get to know Bill Gates, a man rarely associated with humour and love him or loathe him, he comes across as likeable, keen to be liked and not without a sense of humour. I'll leave you with the lastest segment that I've only seen while writing this article and frankly I think it's close to brilliant in that way that American sitcom writers are the best in the world at. I've laughed out loud while eating in an upscale restaurant in Beijing with my fellow late afternoon diners enjoying my mirth and while I'm not prepared to go back to Windows (Indeed my next move is likely to be Linux) I'm more inclined to cut Bill Gates some slack the next time I'm sat in front of a Microsoft product running on a computer (highly likely). And maybe that's the point, maybe it's about stopping the hate and giving one of the most remarkable people (faults and all) in the history of commerce and technology some room to manouevre. I know I will. What do you think? Do you really still hate Microsoft more after watching this?

Swap Meet

Over the weekend I went to a 'Swap Meet' thinking it would be like a car boot sale with some swapping although it was more about me swapping my cash for stuff. In any case most of it was a lot of the junk we accumulate without having any real purpose and yet each piece of junk has a whole manufacturing process behind it.

Depressing really, but I did score some amazing vintage magazines which I don't really have enough space to carry back to China ,although if anyone is interested I can buy up the rest next week and ship 'em somewhere, where they will be appreciated because I was the only person interested in them given that most of the people ambling around the car park were of Vietnamese or Mexican extraction. These printed products kind of reminded me of the Ephemera Society fair that I attended with Charlie some time back last year.

This first cover caught my eye as it's celebrating the 1960 Rome Olympics and what with all the Olympic fever in the air I thought it provided an interesting contrast. The happiness and spontaneity of the front cover is evident with the two smiling gymnasts from the U.S. team.

The next one is an Evening Standard (I've no idea what it's doing in California) from the 1972 Munich Olympics. These games were marred with tragedy and if I'm not mistaken were the occasion when the term Terrorist first came into the public consciousness.

This Time magazine surprised me for it's coverage of a British election which led me to think the owner (whose address is on the cover) might be an Anglophile or a British emigre.

I think this Life cover from 1963 the year of Kennedy's assassination is I think the most historic find. Inside were full details of the death including the arrest of Lee Harvey Oswald only 90 minutes after the event. A classic example of 'case closed' so quickly and yet we now know there are so many questions outstanding. Most importantly Oswald's assertion that he was a patsy.

Lastly a bit of advertising as all the items I bought are chock full of ads that are so good. I particularly liked this one because I'm staying with a friend who was partly responsible for hiring of Crispin Porter while at VW and developed with CP&B a campaign which is strictly speaking so on brand all these years later from the above quintessential Bernbach days of DDB and Volkswagen. See below.

Saints & Sinners

charlesfrith

I pretty much owe my discovery of planner blogs to PSFK some time ago when my back was against the wall looking for trends in of all places Korea. If it hadn't been for their generous linking to other blogs I'd have never discovered the best blog ever and also picked up on some of the themes that I've always held close but had never really found likeminds with which to share ideas and discuss. PSFK began 2007 with a conference on trends and inspiration in New York, and then followed up with a mid year gig in London which I attended and wrote about. They are now kicking off again with a top lineup of presenters and panel discussion in LA on September 18 next month.

Readers of this blog have been offered a 50% discount to attend which is only available for a short while and I'd recommend any folk who are in that neck of the woods to take advantage of this while it lasts. So without further ado here's the link and I'm pleased to highlight that Piers has also invited some provocative speakers such as Missy from Suicide Girls who is going to talk about her alt.porn empire and Blair Witch creator Mike Monello among others. There's more details here if you cant book in time to take advantage of the discount because its still worth going.

I'm confident that this conference which is already garnering attention for snipping out the word marketing will be cut from the same cloth as the London gig in June which was a definite taste of where our business is shifting - because shifting it is. I'd love go again (and I may still depending on scheduling) if only to see George Parker speak because I'm increasingly convinced that he's the new sage of Idaho after being the first to call out Crispin Porter on their recently canned Man Laws and Orville Redenbacher campaigns. He was the first and I think the only industry person who had the balls to say it wouldn't work without going anywhere near a focus group or pretesting results.