It's been years since I last took an interest in business personalities.
Timpson repair my shoes and mend my watches, though their service offering includes much more.
It's often a magical customer experience when I pop into my local shop on Shirley High Street, Southampton. Not only do they solve a problem I may have, but it's done with sincerity and heartfelt interaction.
James Timpson is cut from cloth of a higher quality and integrity than is traditionally found in retail/service industries.
Find out for yourself.
